Top Computer Repair Store in Texas - PC Help

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    • Media Conversions
    • Onsites
  • Custom PCs
    • Custom Built PCs
    • PC-Help’s basic gaming machine
    • Thinking about building your own Custom Computer
    • Low-Cost Fortnite Gaming System
  • Data Recovery
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    • About Us
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    • Overview of PC-Help Reviews from all over the Internet
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Thinking about building your own Custom Computer

September 13, 2020 by Shane Foster

You want a system that isn’t available from a major manufacture is a good reason.  You want a system you built yourself because that is something you have always wanted to do.  Sure that’s a good reason as well.

Where to start.  Why not watch some online videos.  There are many and obviously you know how to use google or you wouldn’t be reading this page.

Next you need to decide what parts you are going to use.

Are they compatible, will they work together.  That’s good to know.  We recommend using PC Part Picker.  https://pcpartpicker.com/ It’s a great site that will automatically help you make sure that all of your parts will work together.   I don’t recommend using their links to buy the parts but it’s a good place to start.

If you want one of our experienced builders to look over your parts list and make suggestions we offer that for a flat $75.

You can tell us what you want to do with it and any concerns you have and we will give you the benefit of our knowledge and experience.   One thing we see quite often is that when doing your first build you end us spending way more than you need to in order to have a system that does what you want it to.

Once you have all of your parts it’s time to put it together.

Something that often happens on your 1st build or sometimes even on your 10th is it doesn’t work and when that happens what do you do.  You have invested a lot of time and effort and probably a fair amount of money and what do you do now.  Well this is where PC-Help comes in.  Bring it to us and we will help you sort out what the issue is.   Our diagnostic is $50 and we will give you a hand.

If you get all of the parts and decide that you don’t want to build it after all or just don’t have the time we charge a very reasonable $120 build fee.

cheap gaming pc

Keep in mind you can have things go horribly wrong if you don’t get everything exactly correct and anything you break or burn up in the process don’t expect the place you bought it to give you your money back.  Here is a guy that is in the process of experiencing things not going his way for his new build:  https://gfycat.com/anothergoodnaturedkitten

If you haven’t worked with PC-Help before and are wondering if this is a reputable company.

Check out our review overview page here to see what other people are saying

PC-Help’s basic gaming machine is specifically created for FortNite play.  We also sell more powerful refurbished systems that normally start around $550.

We will build you a brand new custom system starting at $995.   Click here to check out our base custom build.

Filed Under: Custom Computer Tagged With: Custom Computer Build, custom gaming computer

PC-Help’s basic gaming machine

September 13, 2020 by Shane Foster

PC-Help’s basic gaming machine is specifically created for the recommended FortNite system requirements.

Buy a system to play fortnite from PC-help for $450

What are the PC system requirements for Fortnite?

Recommended System Requirements

  • Nvidia GTX 660 or AMD Radeon HD 7870 equivalent DX11 GPU  Benchmark Rating 3945
  • 2 GByte VRAM
  • Core i5-7300U 3.5 GHz   CPU Benchmark rating 3713
  • 8 GByte RAM
  • Windows 7/8/10 64-bit + macOS versions 10.14.6 or newer

The price for these systems is $450

These machines aren’t fancy or flashy and they are refurbished.   Actual hardware will vary but guaranteed to meet all requirements.

They come with a 6 month hardware warranty provided by PC-Help.

They are guaranteed to run Fortnite or any game with similar hardware requirements.

If you take one home and decide it’s not enough you can bring it back for up to 30 days and we will credit your whole purchase price to something more powerful.

If you haven’t worked with PC-Help before and are wondering if this is a reputable company.

Check out our review overview page here to see what other people are saying

PC-Help’s basic gaming machine is specifically created for FortNite play.  We also sell more powerful refurbished systems that normally start around $550.   We will build you a brand new custom system starting at $995.   Click here to check out our base custom build.

Filed Under: Custom Computer Tagged With: Affordable Gaming Computer, Cheap Gaming Computer

Geek Squad vs PC-HELP which is better?

September 5, 2020 by Shane Foster

PC-Help or Geek Squad Which one is best

PC-Help or Geek Squad – Reviews

Best Buy Geek Squad

Most of the online information about the geek squad isn’t on google because they don’t care.  Instead you will find most people discussing them here  Here are a few specific reviews to check out: One, Two, Three, Four, Five

How the service is done

PC-Help does all service in house and you can actually talk to the people who are working on your equipment.   The PC-Help employees have been with the company at least 5 years and have at least 10 years of experience working on computers.

Geek Squad sends off most if not all repairs to a central location and you are left with an online portal and an 800 number to call.  You are totally at their mercy.  Hope it doesn’t get lost in the mail or in the central location mail room…  Who knows which intern will be working on your system at the central location….

Turn Around time

PC-Help completes most repairs in 3 days or less.  Obviously there are some things that are more difficult or require parts that sometimes take time to get but those are the exception not the rule.

Geek Squad has a normally turn around of 2 weeks and their exceptions are significantly longer think months.

Warranty Service

PC-Help provides warranty for everything we do.  We want you to be happy and say happy things about us.  Every single customer matters to a small business like PC-Help.  Our warranty issues (yes we have them we aren’t perfect) go to the head of the line and we do our best to get the issues resolved as quickly as possible.

While we know they offer warranty you can feel assured it will have to be sent off again to get it.

Price

Most PC-Help repairs cost between $50 and $150 (probably 95%) unless they require parts.   Can you bring your own parts?  Yes you can.  The only caveat is if there is a problem with the hardware you provided our warranty only covers problems with our labor.   We also offer a 1 year service plan that covers any issues you might have for $180 (it can only be purchased for a working computer).  Subsequent years are only $150.   We have a Diagnostic fee of $49.99 but you only pay that in circumstances where we are able to repair your computer but you decide not to once the work of the diagnostic is complete and pick up your computer.  You don’t have to pay until you pick up your system so if you decide not to repair it we will recycle it and you don’t have to spend money on something that doesn’t work.   It’s the fairest way we can determine.  Once the diagnostic is complete we will give you a firm quote to approve or deny.

Geek Squad pricing is confusing and there is lots of fine print.  They say they have a flat rate labor charge of $84.95 for physical damage but according to the fine print nothing is set until you get a call from geek squad city in Kentucky.  Say you don’t want to spend that much you are out $85 (in most if not all cases) and still have to wait several days to get your system back.  Very little is published about their pricing they do say a Virus removal is $150 and a data backup or transfer is $99.99 (in-store) & $149.99 (in-home).

 

Who is working on your system?

The only way you will know who from Best Buy is working on your system is if they come to your house and you watch them.   Probably an expensive option because Best Buy doesn’t publish prices for almost any in-home services.   We have seen reports of home service geeks showing up and it costing $250 for them to tell you they can’t fix it.

With PC-Help we only have a small staff that works together as a team.  We document what we do on your system and you are always welcome to speak directly to the technician who performed any work.   You will probably speak to them when you drop off and pickup your system as well.   If there is a problem that you can’t resolve in the store you can email [email protected] which is monitored by the owner and Shane will review any situation that you don’t feel was handled appropriately.

PC-Help or Geek Squad – which one do you choose?

https://g.page/PCHelpTX

508 W. Harwood Rd

Hurst TX 76054

(817) 280-0500

PC-Help or Geek Squad Which one is Best – We think you know now!

Filed Under: Computer repair Tagged With: Geek Squad Computer repair, Geek Squad Desktop Service, geek squad Hurst, Geek Squad Laptop repair

PC-Help Best Computer Repair Shop in Hurst

September 4, 2020 by Shane Foster

PC-Help has been repairing computers in Hurst since 2005.

PC-Help : If you have a computer problem We can Help!

PC-Help is owned by Shane Foster.  A long time computer systems engineer that oversees PC-Help’s team of computer professionals focused on quality work and excellent service.  All of our work is guaranteed!  Best Computer Repair Shop Hurst

Why not use the #1 rated company for computer repair in NE Tarrant County?

Check out our Reviews page here         Check out our reviews online here      (we aren’t perfect but we are happy for you to see our actual reviews in the wild unlike others)

Computer-Laptop-Desktop Repairs | Mac-iMac-Macbook Repairs

We have a wide array of repair services available to meet your needs. If you have trouble with your computer, phone, tablet, or even your game console we can fix the problems you are having and get you back to being productive or back to having fun.

All of our devices are important to us in this day and age and we understand that, so our technicians will complete your service quickly and correctly so you can get back to life. We service all makes models and types of computing equipment and a variety of other technology products so if you have something that is broken just ask us, we most likely can fix it.  Best Computer Repair Shop Hurst

Our Process

  1. Diagnostic: We start with a diagnostic to determine the cause of the problem you are currently having as well as what will be required to fix that problem but also we test all of the other components of your equipment to determine if they are at a greater risk of failure in the near future.  We don’t want you to spend money on a repair only to have another failure a couple of weeks from now when the better option for you would be a new device.
  2. Quote: Once the determination has been made about what is required to repair your computer we will quote you a price.  That price is as firm as it possibly can be.  In the instances where something unforeseen happens that we are unable to honor the price quoted we will always strive to work out something acceptable for everyone.   Even to the point where we have undone all of the work and put things back like they were to begin with effectively rolling back time so that different choices can be made.  It doesn’t happen often but we go a long way to make our customers happy.  Best Bedford computer repair shop
  3. Approval:  Your approval of any work or any charges is required for us to proceed.  Once you approve the work and the cost we will start the repairs.
  4. Repair:  We work as quickly and efficiently as possible to get your equipment ready as soon as possible.  However some things take time and as the old saying goes 9 women can’t make a baby in 1 month no matter how badly you want it.
  5. Pickup\Payment:  Once you are notified your system is ready you can stop in and pick it up or we will make arrangements to bring it to you.  Payment is due at this time.   If we haven’t heard from you in 30 days we will assume that you no longer want the machine.  We will waive all charges and go about recycling it.
  6. Warranty:   We warranty everything we do.  In general we work on a 10 day policy that if something goes wrong in the 10 days after pickup we will take care of it at no charge.  However, based on the circumstances we have warranted things for much longer than 10 days.  If you have a situation where something we did failed or didn’t take care of the issue come back.  Talk to us.  Ask to talk to the owner.  Email the owner@ [email protected]  We will work with you to come up with a reasonable resolution.  We are in business but we want to treat others as we would want to be treated.  So if you have a problem give us a chance to make it right.  Best Computer Repair Shop Hurst

Computer Repair: Desktops/Laptops/Macs

PC-Help is a Microsoft registered refurbishers. Diagnostic and repair – Performance and cleaning – Virus & Spyware Removal – Hardware Installation – Software Installation and Configuration – Screen Replacement – Charging port repair The Computer Won’t Start. A computer that suddenly shuts off or has difficulty starting up could have a failing power supply. …

The Screen is Blank
Diagnose / repair hardware or software problems
Spyware, malware, trojan and virus removal
Setup wireless and small business networks
Laptop repair, PC repair and Apple repair
Abnormally Functioning Operating System or Software
Windows Won’t Boot
The Screen is Frozen
Computer is Slow
Strange Noises
Slow Internet
Overheating

Data Recovery

If you are no longer able to access your important data from a physical device (Computer, SSD, External Hard Drive, Raid Array, USB device, Phone, Camera, SD card, xd card, memory card) we can help.    No matter the issue (Format, Damage, Corruption, Deletion) we can help you get your important data back.

If you’ve lost files due to a hard drive failure, accidental overwrite, fire, or for any other reason, our professional technicians can often help. The chances of recovery will vary depending on the extent of damage (where applicable), the length of time since the original event, the device’s hardware, and several other factors.

To improve the chances of a successful recovery, immediately disconnect the power to any device as soon as data loss occurs. Do not run software on the device in an attempt to restore the data, as this will often cause additional issues by overwriting the files.

Do not attempt to physically repair hard drives or other media.

Disk displays as RAW or Windows asks “Media/Drive is not formatted. Do you want to format it now?”
Accidentally deleted partitions
Restore lost partitions, due to repartition, boot manager, etc.
Recover from damaged or corrupted partitions
An inserted media card that contains errors
Turned off the storage device during the writing process
“Access denied” to a corrupted device System crash
Virus recovery (wannacry ransomware encrypted files)
A drive letter has gone missing
Unexpected power failure

Contact our store in Hurst for a custom quote on these services.

508 W. Harwood Rd
Hurst TX 76054
(817) 280-0500

Best Computer Repair Shop Hurst

Filed Under: Computer repair Tagged With: computer help hurst, computer repair shops near me hurst, Hurst Computer repair, hurst computer repair store

5 Star Google Review June 17 2020

September 3, 2020 by Shane Foster

5 Star Google Review for PC-Help Hurst

5 Star Google Review:  Great guys.I have had them work on 3 builds over the last year or so ranging from A older build having port problems that they fixed to more recently A upgrade to the old build moving all the parts into A new case and replacing 2 parts (The GPU and installing A SSD) that came out great and 2 and half weeks later still running strong.I also at the same time had A new build built from the ground up that is running like A beast 2 and half weeks later as well.Turn around time for both new builds was less than A day they helped me get them into the back of my SUV and informed me of some useful tips about the builds.I highly recommend using them if you are having trouble with A PC or are wanting to have one built.They are my go to guys for any problems in the future.Thank you guys! -Ross    5 Star Google Review 

https://g.page/PCHelpTX

See an overview of our reviews from all over the internet here:  PC-Help Reviews overview

PC Help Reviews

Filed Under: Reviews Tagged With: 5 Star Google Review for PC-Help Hurst

5 Star Google Review July 07 2020

September 3, 2020 by Shane Foster

5 Star Google Review July 07 2020

5 Star Google Review for PC-Help Hurst

Had someone log in to my computer saying they were from Microsoft. I made a big mistake letting them in and they messed up my computer really bad after I told them I wasn’t going to pay them anything. Brian at PC-Help got my computer back to normal and it’s working much better now. Highly recommend these guys. Thanks

https://g.page/PCHelpTX

See an overview of our reviews from all over the internet here:  PC-Help Review Overview

5 Star Google review 7/2020

Overview of PC-Help Reviews from all over the Internet

Filed Under: Reviews Tagged With: 5 Star Google Review, 5 Star Google Review for PC-Help Hurst

5 Star Google Review July 28 2020

September 3, 2020 by Shane Foster

5 Star Google Review for PC-Help Hurst

These guys know what they are doing. Brian and Tom together have over 40 years of experience and it shows. They fixed both my computers in a couple days. They cloned my two computers to Solid state hard drives and they run SO much faster and didn’t have any data or program loss at all. I was worried about my data but they both assured me I wouldn’t lose any as they do multiple backups before even working on them in case something does go wrong. I’m so happy and will be back when i need help again. Thanks guys, Recommending you to all my friends and family.

https://g.page/PCHelpTX

See an overview of our reviews from all over the internet here:  PC-Help Reviews overview

PC Help Reviews

Filed Under: Reviews Tagged With: 5 Star Google Review for PC-Help Hurst

5 Star Google Review Aug 20 2020

September 3, 2020 by Shane Foster

I had problems with my pc. They delivered results. I do believe ill be using and recogmending them in the future.

https://g.page/PCHelpTX

See an overview of our reviews from all over the internet here: PC-Help Review Overview

PC Help Reviews

Filed Under: Reviews Tagged With: 5 Star Google Review for PC-Help Hurst

5 Star Google Review Aug 17 2020

September 3, 2020 by Shane Foster

Brian and the rest of the crew are truly amazing. I took my laptop in at about noon and 15 minutes later I had a diagnosis of the issue and a remedy for it. Not only did they fix it, it now operates better than the day I bought it two years and two months ago. There is no way this is the same laptop that I took in earlier today. I honestly can’t believe how it performs now. These guys are the pinnacle of professionalism and courtesy. There is no way I would go to anybody else for PC needs.

https://g.page/PCHelpTX

See an overview of our reviews from all over the internet here: PC-Help Reviews Overview

PC Help Reviews

 

Filed Under: Reviews Tagged With: 5 Star Google Review for PC-Help Hurst

5 Star Google Review Aug 18 2020

September 3, 2020 by Shane Foster

I originally took my PC to this place because of all the positive reviews. They did not let me down. I think I had one of the strangest issues they’d ever encountered, but they maintained great communication with me. They had my PC for about 6 weeks while I was waiting for parts to arrive in the mail to replace parts I had that were ruined by an electrical storm. They answered my phone calls, answered my questions, listened to me, and were overwhelmingly genuine to be around. They took time to explain things to me (more than once if I needed it). They didn’t at all overcharge me or try and take advantage of me by recommending things I didn’t need. I couldn’t recommend these guys more highly. If I ever need PC help again, I will immediately go to them again without hesitation. Tom and Brian both helped me and were genuinely decent people. They actually seemed to have my satisfaction in mind the whole time. Fantastic experience!

https://g.page/PCHelpTX

See an overview of our reviews from all over the internet here: PC-Help Reviews Overview

PC Help Reviews

Filed Under: Reviews Tagged With: 5 Star Google Review for PC-Help Hurst

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Our Locations

508 W Harwood Rd
Hurst, TX 76054


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PC-HELP Remote Support

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